If you don’t have an Android phone or can’t/don’t want to enable NFC, you can scan your passport by following these steps:
- Hold your passport open at the photo page (showing your photo and personal details).
- Turn your phone sideways and hold it above the photo page.
- Line up the arrows on screen with the Machine-Readable Zone (MRZ) to complete the scan.
You need to capture your photo and the MRZ.
When holding the passport, make sure:
- your fingers aren't covering your photo;
- you are in a well lit space, preferably with natural light; and
- you avoid glare or reflection.
If we detect that you are struggling to scan the passport, we will give you the option to take a photo instead. Just tap ‘Take Photo’ on the pop-up message that appears.
At the moment, this is only possible on Android phones that are NFC enabled. We’ll detect whether your phone is NFC enabled. If it isn’t, you can enable it from your phone settings.
After you have scanned or taken the photo of your passport, you will be asked to place your phone, screen facing up, on top of the back of your closed passport. Your passport chip will then automatically be scanned.
The scan won’t take long so please be patient. Leaving the app or taking your phone off of your passport will stop the scanning process. You will receive a success message once the scan is completed.
The MRZ is the two-line code at the bottom of the passport page. It contains the personal details on the passport.