If you’re communicating with someone online, you will need to know the other person's email address, mobile number or other contact details (Eg. WhatsApp or Facebook). If the other person doesn’t have Yoti installed, they will be prompted to download the app and set up their account.
- Open your Yoti app, login and press “Swap details”. You will see a list of what you are swapping (photo and mobile, if you didn’t add an ID document, or photo, full name, date of birth, among other information, if you added an ID document).
- Choose how you want to send the share details request - text, email, WhatsApp, Facebook and so on.
- Enter the other person's contact number or email, tailor the message that goes with the request, and press Send.
- Once sent, the other person will receive the message and can either allow or decline the share request. If accepted you will see the receipt in your ‘Activity’ tab. Unaccepted requests expire after 72 hours.
Remember: with “Swap details” you will receive back the same details that you share.